Refund and Fulfillment Policy

📄 Refund & Fulfillment Policy

Please review this policy before completing any purchase on our website.

📦 Order Fulfillment

All products available on our platform are fulfilled exclusively through third-party suppliers and global e-commerce partners. We do not keep inventory in-house. Each order is processed and shipped directly from our verified partners to the shipping address provided by the customer during checkout.

We ensure that all items are carefully selected and dispatched in brand new condition, as described in the product listing.

🔄 Refunds & Order Modifications

Due to the automated processing system and partnerships with third-party suppliers, orders cannot be cancelled or refunded once they have been processed and dispatched.

However, we understand that exceptional circumstances may occur. If you believe there has been an error or a critical issue with your order, please contact our support team within 24 hours of placing your order. We will do our best to assist, including communicating with the supplier on your behalf where applicable.

Please note:

• Refunds are not guaranteed and are handled on a case-by-case basis.

• Approved refunds may take 5–10 business days to process depending on your payment method.

By completing your purchase, you confirm that you understand and accept these terms.

🛠 Product Condition & Order Issues

All items are shipped as brand new directly from our trusted vendors. If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. Our support team will work with the supplier to investigate and offer the most appropriate resolution, which may include a replacement or store credit where applicable.

📬 Shipping & Delivery

Shipping times vary depending on product availability, supplier location, and the destination country. Estimated delivery windows are provided on the product page or during checkout.

Please note:

• We are not responsible for delays caused by shipping carriers, customs clearance, or incorrect delivery information provided by the customer.

• Tracking information will be made available once the item is dispatched.

⚠️ Customer Acknowledgement

By purchasing from our website, the customer confirms that they:

• Understand that products are sourced from third-party platforms,

• Agree that all sales are final and non-refundable once processed,

• Acknowledge the potential for shipping delays due to external factors.

🤝 Thank You

We appreciate your trust in our service and are committed to delivering quality and transparency at every step. Should you have any questions, our support team is here to help.

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